1. A fixed price will be charged for each type of book. The prize money for each game as advertised will be announced prior to numbers being called. If the Caller or Host mis-reads the amount of money to be paid out, this may be corrected to the advertised amount during or after the game.

2. At the start of each game, prior to calling any numbers, the Caller or Host will confirm the colour and/or number of the game to be played and which combination  (i.e. single line, 2 lines on one panel or full panel) must be completed to win.

3. Where a  jackpot is in play the Caller or Host will announce the prize and number of calls that will be valid for a claim. If game fails to to create a winner within the specified number of calls assigned to that particular prize, the game will continue on with additional numbers called for a standard prize. The caller will endeavour to remind players when the specific number of calls has passed, but if they fail to do so, this does not extend the number of calls required to win a jackpot.

4. The Caller or Host will click to generate a number from the Bingo system, which will be displayed on screen and announced. The number is deemed called immediately when displayed.

5. In the event of a discrepancy between the number displayed and the number called, the number displayed shall prevail over that announced by the Caller or Host.

6. The player should mark off the numbers as they are called on their Bingo book but leave it sufficiently legible to be checked, should the organisers request to see a copy of it.

7. The winning panel number will be displayed on screen, Only the panel number for the game in play is the valid winner. Similar panel numbers may be in play for other games, or in books registered in a different week, but these are not valid winners.

8. The Caller or Host may have a mechanism to announce what the winning book number is and who that was sold to. If this is done, it is done on a best endeavours basis and if the Caller or Host reads out the wrong name for any reason, this may be later corrected, either during or after the game. If the incorrect name is announced, this does not entitle that person to the prize. The winner of the prize is determined by the email address given when the book was purchased. All winning panels can be independently verified if necessary.

9. The Player who marks off all the valid numbers on their book for the game and prize in play (i.e. single line, 2 lines on one panel or full panel) should unmute themselves and claim the prize.  When the system indicates that a prize has been won by displaying the winning panel number, the game will be stopped by the Caller or Host to allow the player time to claim their prize. The claimant may be asked provide the correct panel or book number they are claiming as a win. If the player is not on-line for the game, they will still be awarded the prize and the bingo promoter will make every effort to contact them using the contact details they used to buy the book subject to rules 14 through 17 which take precedence in the event of a technical malfunction.

10. On receipt of a claim the promoter will confirm whether the claim is valid.  Winners will be paid after their claim has been validated by the promoter.  Claim validation involves confirming that the claim is from the player who bought the book and that the book is valid for the week which contains the winning panel for that game. Claimants may be asked to present their book either physically or by photo in order for a claim to be validated and all Bingo books must be kept intact for a valid claim. The owner of the email address used to buy the book will be used as the determining factor as to the owner of the book in the event of a dispute.

11. If more than one player validly wins a prize, the prize will be divided equally between all winners or, if applicable, each winner will receive the minimum win value at the discretion of the promoter.

12. Where more than 1 game is played on the same page, the 2nd game cannot be won until the 1st game has ended and at least 1 further number has been called.

13. Players entering into any book sharing and/or prize money sharing arrangements of any nature, whether formal or informal, do so entirely at their own risk. The promoter does not accept any liability in the event of disputes arising from such arrangements. The promoters only obligation is to pay the stated prize money to the player to whom the book was sold based on the purchase email address. In the event that a book is bought for another player, the promoter may assist to identify which book was issued in respect of which purchase, based on the email address and the date/time of the purchase, but will not get involved in disputes between players beyond providing that information in an impartial way.

The following rules take precedence in the event of a Technical Malfunction howsoever caused

14. In the event of a technical malfunction of any kind including but not limited to a power outage, the Caller or Host will attempt to recover the game from the point of or just before the technical malfunction occurred, using any and all resources available to them. Where there is a discrepancy between the numbers called up to the point of the malfunction and the recovery point, the Caller or Host will make an honest endeavor to continue to play the game taking account of the numbers that have been called, and where a called number is not displayed on the recovered system, they will make it clear to the players, if that number is in play or not.

15. In the event of a technical malfunction and it transpires that a called number is not displayed as having been called on a recovered game, the onus will be on the players on-line to call a check if they win a prize including that number. In that circumstance, as the system will not be taking account of that number, it will not be possible for the Caller or Host to alert the players to a prize being won which includes that number. If a player checking a line in such circumstances, fails to call the check before the next number is called and the following number triggers additional winners, the prize will be shared according to the normal prize sharing rules. Claims for checks after prizes have been awarded or after the Bingo has completed can not be entertained in this circumstance.

16. In the event of a technical malfunction and an individual game cannot be reasonably recovered to the point of or before the technical malfunction, then the game may have to be replayed from the start.  This decision will be made by the Caller or Host. in such an event prizes already won will be honored.

17. In the event of a technical malfunction of any kind including but not limited to a power outage and the Bingo cannot be resumed in a reasonable timeframe, The Bingo will be continued at another time. The book buyers will be informed of the new time via email.